Stone Heap B2B

Welcome to our Stone Heap B2B page. Here you can find out everything you need to know to place an order.
in the clamping block sector through our company and on which specific projects we are working intensively with our partners.
We also go into detail about our approach and explain it to our B2B clients.

Current projects

You are Retailer?
Then you will find the right offer for your company here!

Warum Stone Heap?

At this point we would like to give you a brief overview,
why working with Stone Heap is the right decision

Experience in the licensing sector

Fast processing of your order

Detailed realisation of the models

Free spare parts service

Our motto "there's no such thing as can't"

Full say for customers

Social media campaigns

Long-term cooperation

Our approach to B2B orders

You have contacted us or want to do so in order to realise your own clamping block model, but want to know how we would approach a possible order?
Then you have come to the right place. With the following points we would like to give you a first insight into our project process.

After a contact request from you, we internally check the feasibility and get back to you promptly with a proposed date. Here we are generally open and orientate ourselves towards your customer wishes, whether this appointment should take place by telephone, by video call or in person.

After the first rough project dimensions have been clarified, we begin the design process. For us, customer satisfaction comes first, which is why you always have the opportunity to incorporate your own wishes and creativity into the project, which of course includes the design of your model.

As soon as the design has been finalised, a test model is made for you. This is optionally discussed with you on site and incorporated.

As soon as the changes to the design are completed, we know what packaging size the article will require and what the number of pages will be for a manual. On this basis, we will create an individual offer for you. The figures contained therein will be within the budget framework, which was clarified in advance.

As soon as the offer has been confirmed, we will optionally also create the design for the packaging of your item. Alternatively, we take your sample for packaging and adapt it for our print template. In this step, we also create the instructions for the model, which will be enclosed with us printed in the appropriate manner.

After a final confirmation by you, our client, we start with the serial production of your item. After the serial production has started, the delivery time is between 8 and 12 weeks. Due to our efficient way of working, we can process your order more quickly than our competitors.

Our work is not over after delivery. Depending on the customer's wishes, we promote the release on our social media platforms or launch jointly coordinated social media campaigns. Our scope of services also includes a free complaints service for our customers, regardless of whether you contact us or the respective end consumer. On presentation of proof of purchase, we will help promptly with any enquiry.

We hope that we have been able to arouse your interest. If so, we look forward to receiving your contact enquiry via the contact form below, by the way, even if you are not a direct corporate client but merely want to implement a model as a community project.

We look forward to hearing from you!

Retailer

You have enthusiastically seen our clamp building block instructions and would now like to know where you, as a retailer, can obtain our sets for your shop?

No problem, just contact us with a non-binding mail to business@stone-heap.com with an order proposal including the quantity you would like to purchase of the respective item. We will check your request individually and produce our sets for your stationary trade or also for your online sales.

 We try our best to provide every customer with the best possible service, which is why a free individual parts complaint service is already included in our overall offer, which you will subsequently receive. We look forward to receiving your enquiry.

Wish Box....

You have questions or wishes about products?
Then let us know! We will process your requests as soon as possible!