Who or what is Stone Heap
Auf unserer About us you will find what you are looking for on this page.
Who is behind Stone Heap?
Ein kleines Team aus mehreren Designern die den Klemmbausteinmarkt revolutionieren wollen. Mehr über das Team findest du auf unserere About us page.
When will my order arrive?
Usually it takes 4-5 working days after receipt of order.
What are clamping blocks?
Clamp bricks are small plastic bricks that can be joined together in the same way as Lego bricks. They usually have knobs and cavities that allow them to be joined together in different ways. Clamp bricks come in many different colours and shapes and are a popular toy for children and adults alike.
Are clamping bricks with LEGO. compatible?
Yes
Can you also buy the models as a kit?
Aktuell kann man nur wenige Modelle als Set kaufen. Weitere Bausets mit Klemmbausteinen kann man allerdings demnächst bei uns erwerben.
Where do I go for contract building (B2B)?
Here you will find everything for our B2B customers.
Which payment methods do you accept?
Here you will find all the current payment methods we offer.
Where can I apply / how can I participate?
We are always happy to welcome new members! Feel free to write us a message to Team@stone-heap.com. Show a couple of models of yourself and in which area you would like to expand. We are looking forward to your message 🙂
Aktuell arbeiten wir auch an einem Community Designer Bereich, in welchem du deine Modelle hier vertreiben kannst.
What is the difference between 6 and 8 nub models?
The difference lies in the width. 6 knobs = standard width as offered by the market leader in the range. Our 6 pimple models can run on the standard curves (radius 40 pimples). The 8 pimple wide models are wider and therefore allow more detail. Therefore they are bigger, heavier and sometimes can't manage the standard radius without derailing. Therefore, we always recommend reading the description so that you know how big the curve radius should be so that the train comes around the curve without problems.
Where can I order building elements?
Each PDF building instruction is linked to our partner Webrick. You only have to press the button "Order bricks EXTERNALLY here". You will then see the price and can order the bricks directly.
Would you like to order the model with Lego bricks? Then we recommend the website bricklink. We have prepared a customised parts list in XML file format for you, which you can simply upload and then order on the basis of the evaluated list.
Who or what is Webrick?
Webrick is a Chinese company that offers alternative clamp bricks at a low price. The bricks are compatible with the LEGO. The general usage is comparable to the single stone retailer Bricklink. Don't forget to use our 10% discount voucher (Stoneheap) on your first purchase.
What is included when buying a PDF construction guide?
After purchase, you will receive a PDF building instruction that explains step by step how to build the model. An XML and CSV file allows you to upload the parts bar to all brick retailers and purchase the bricks from the respective retailers.
I only got a file, but it says with the items that I get instructions and a parts list. Have I made a mistake?
No! This is deliberate in order to get the instructions to you as quickly as possible, as the file size can be reduced in this way. You get
a ZIP file, comparable to a folder. Simply open or extract and you have both files.
I can't open my order?!
Since we send our files in a ZIP file, you can only open them on your computer. To do this, you only have to right-click on "unzip here" and then you have the files.
When will my order arrive?
Your order should arrive at your profile as soon as possible after we have received your payment.
Where can I get all the building blocks I need as cheaply as possible?
Our partner Webrick offers you the cheapest alternative stones.
Can I also make the models with original LEGO.-bricks?
Ja, 98% unserer Modelle kann man mit LEGO.-bricks?
If you can't build a model with pure LEGO. this is indicated in large letters next to the respective product.
Is it possible to see the models built up somewhere?
Yes, some models are built by our customers and shared with you. You can find these pictures here. We also visit exhibitions where you can see our models in action.
Can I also order the PDF building instructions in printed form?
Unfortunately, this is not possible, as some of our PDF construction manuals have more than 200 pages.
Is it allowed to resell Stone Heap guidance?
No, this is not allowed and will be prosecuted.
What material are our wheels made of?
Our wheels are made of epoxy resin and are harmless to the skin and body when cured.
Mittlerweile haben wir auch Spritzguss Räder. Das gleiche Material woraus ein Klemmbaustein besteht.
Are there more wheels to come?
Yes, we work on a lot of wheels and other items that can be made with epoxy.
Why are our accessories so expensive?
This is because the wheels have several stages in production and therefore require a lot of work in the finishing process. The drinks are 100% handmade, which is why the production also takes a lot of time.
Are we planning more prints and stickers?
Yes, there will be more to come.
Which manufacturer are the prints and drinks from?
Our accessories are all (except train wheels) from the market leader LEGO..
Who or what is derKlassiker?
derKlassiker is a partner company of ours, which makes models out of LEGO. bricks for large companies. These are then distributed by the individual companies or through us. You can find more info hier.
Why are these models so expensive?
Dies liegt leider an dem Marktführer, welcher uns die Steine nicht billiger verkauft als dem Normalverbraucher. Wir müssen die Einzelsteine genauso wie jeder andere auf der Webseite von LEGO® einkaufen. Ein weiterer großer Kostenfaktor kommt daher, dass die Schachteln und Anleitungen nur in kleinen Mengen produziert werden, da die Lizenzpartner nicht unmengen an Produkten abnehmen können, da diese ja schon von Haus aus so preisintensiv sind. Noch dazu möchte der Lizenzpartner mit den Modellen natürlich auch noch was dazuverdienen.
What is included in a derKlassiker set?
Printed building instructions, stickers, packaging and, of course, factory-new LEGO.-Stones.
When will my order arrive?
Usually it takes 4-5 working days after receipt of order.
